LEGAL

No Refund Policy

Last updated: May 2026.

Policy

All payments made for consultations, treatments, packages, and products at Reviva Skin & Surgery Clinic are non-refundable. This includes deposits, partial payments, and pre-paid treatment packages.

Why

Medical and aesthetic outcomes depend on biological response, lifestyle and adherence to post-care, and cannot be guaranteed. Resources, time and consumables are committed once a session is scheduled.

Rescheduling

You may reschedule a session up to 24 hours in advance at no charge. Same-day cancellations forfeit the session.

Concerns

If you're unhappy with an outcome, please contact us — we'll review your case and recommend appropriate complimentary corrective measures where clinically indicated.

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